Manage your sales team without having to manage IT

To stay ahead of the game in your business you need to be able to capture, store and analyse your customer, vendor, partner and process information.

Once found only in large corporates, customer relationship management (CRM) software has come a long way. Salesforce.com opened the door to CRM for the small and medium business (SMB) sector, followed by the open source Sugar CRM which has fast become the leading solution for SMBs worldwide.

Our favoured CRM solution is based on the market leading Sugar Community Edition and provides:

• An affordable, feature rich CRM system which is suitable both for new users or seasoned CRM experts migrating away from an existing system
• A high quality, robust solution with a large development community and over 1.3m downloads to date – many eyes makes all bugs shallow
• Rapid innovation due to the large open source development community
• Excellent flexibility and extensibility with over 280 open source extensions
• An excellent range of features and simplistic design for non-technical end-users
• Professional monitoring and support from our service desk specialists
• Free upgrades to major, compatible version releases
• Unlimited users – we do not operate ‘cost per user’ deals
• No vendor lock-in – you are free to export your Sugar database to another vendor’s Sugar or your own, at any time.

At Kineo Open Source we recognise that not all our customers have the same needs and requirements from a CRM system, so we also offer a choice of solutions depending on your needs.