Kineo Open Source offers support for both on-site and on-demand solutions.

Kineo Open Source support offering includes:

• Implementation and configuration of your learning platform
• Feature customisation
• Rebranding and ‘theme’ development
• Administrator training
• End user manuals

You don’t have to use our implementation services to qualify for support, if you have your own internally administered learning platform then we are happy to provide support services for that too.

In addition, our on-demand solution includes:

• Free and unlimited professional support from our service desk specialists
• UK business hours phone and email support *
• Free upgrades to major version releases
• Detailed online help

* Non-UK business hours and 24/7/365 support pricing is available on request.